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Industries › Wholesale Distribution

Delivery Automation for Wholesale Distribution

Is your wholesale distribution fleet ready to grow into new markets? Are you looking to support your drivers and streamline delivery workflows to deliver perfect customer experiences? See how the Wise Systems delivery automation platform can help you overcome your greatest challenges and position your fleet to scale.

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Solve these common challenges with Wise Systems

Are you looking to streamline distribution between your warehouses, stores, and customers? Would you like to improve the delivery experience for delivery recipients? Do you need to respond to shifting driver availability with quick onboarding? See how the Wise Systems delivery automation platform can help you overcome your greatest challenges and help you make more on time deliveries

Automate route planning to save dispatchers time

Optimize routes to maximize fleet utilization

Minimize fleet miles

Get real-time visibility into route execution

Meet customer time-windows

Reduce customer refusals and off-day deliveries

Give customers visibility into deliveries

Give drivers performance insights to maximize driver utilization

Seamlessly coordinate between drivers and merchandisers

Increase driver retention and satisfaction

Enable same-day and next-day deliveries and pickups

Automate route planning and streamline delivery execution with powerful, easy-to-use applications that accelerate your fleet’s performance. Give dispatchers visibility and insight with the Dispatcher web application. Give drivers an intuitive delivery driver app that enables end-to-end navigation and coordination with merchandisers, or share key information with the mobile app your drivers already use.

Increase customer satisfaction with real-time insight into deliveries, and automated notifications that reflect your brand voice. 

Simplify data sharing between your systems of record with seamless API integrations.

Who are wholesale distributors?

Wholesale distributors work across industries, delivering large quantities of goods and products to point of sale. Wholesale delivery operations supported by Wise Systems include: 

 

  • Food distributors that deliver perishable and non-perishable food products to grocery stores, restaurants, and other retailers
  • Beverage distributors that deliver alcoholic and non-alcoholic beverages to grocery stores, restaurants, and retailers 
  • Manufacturers who assemble products to deliver to storefront locations
  • Distributors who deliver bulk orders from manufacturers to retailers

Enable the best process for planning, reviewing and managing daily routes

The Wise Systems delivery automation platform works seamlessly with your suite of applications to enable an end-to-end process that empowers your teams.

  1. Use automation and simplified visualizations to plan the most efficient daily routes for your entire fleet in one instance.
  2. Send routes to drivers instantly.
  3. Let drivers tweak routes manually or quickly accept automated adjustments.
  4. Say yes to last-minute orders with automated, optimal-driver suggestions or selections.
  5. Give managers the information they need to manage exceptions in real time, including historical and live driver tracking.
  6. Deliver better customer experiences with ETAs and real-time insight into delivery status.

With Wise Systems, wholesale distributors can:

  • Maximize vehicle utilization
  • Decrease time spent planning daily routes
  • Reduce dwell times for drivers and merchandisers 
  • Scale up to meet increasing demand
  • Manage driver availability
  • Quickly onboard teams with easy-to-use user interfaces
  • Easily handle pickups and deliveries
  • Make decisions more quickly with algorithms that work alongside the fleet
  • Enable more informed fleet management with machine learning that improves over time
Automated route planning for retail distribution - Wise Systems

Simplify processes for planners and dispatchers

Give your route planners and dispatchers more time to focus on supporting drivers and customers with powerful automated route optimization and delivery automation. Teams can make decisions more quickly with:

 

  • Simplified route building and stop visualizations 
  • Machine learning algorithms that support conditional decision making and intelligent suggestions during both route planning and execution
  • Real-time visibility into route progress and ETAs
Explore Route Planner Explore Dispatcher

Give your retail distribution drivers the tools they need

Easy-to-use tools give drivers the flexibility and control to manage their delivery day while maximizing their productivity are key for successful wholesale distribution.  Give your drivers the tools they need:

  • Map and list views of stop sequences, including inventory details
  • Built in navigation with auto arrive-and-depart to move efficiently between stops
  • Manual route editing, including route re-optimization
  • Location sharing for coordination with merchandisers
  • Barcode scanning to scan packages on and off
  • Proof of delivery (POD) – photos, signatures, reason codes
  • Driver notes for sharing stop-specific details

Already have a driver app? Use Wise Systems APIs to power your own driver apps and other apps involved in your operations. 

Best of all? No more texting drivers with last-minute route changes. New stops are automatically added and threaded into their routes, and notifications delivered.

 

Explore Driver
Wise Systems driver mobile app for retail distribution.
Retail distributors improve the customer experience with Customer Portal from Wise Systems.

Elevate your brand with superior recipient experiences

Giving your delivery recipients visibility into their order ETAs is the hallmark of a well-functioning fleet, and one of the easiest and highest value actions you can take to ensure excellent customer service. 

With Customer Portal from Wise Systems, your delivery recipients receive: 

  • Text or email delivery status notifications with an ETA time window, and
  • The ability to track their package’s arrival via map view in real time. 

You also have customizable triggers to manage who’s notified and at what interval.

 

Explore Customer Portal

Give managers and in-store teams real-time visibility

Streamline operations on the day of delivery by giving merchandisers insight into driver locations, and giving managers the ability to manage by exception. Mobile Manager from Wise Systems lets your merchandisers and managers:

  • Tag and follow specific routes
  • Get instant visibility into stop progress
  • Communicate with drivers directly from the app
Explore Mobile Manager
Get real-time insight into routes and stops with Wise Systems.
Retail distributors integrate to automate routing, drive fleet utilization, and optimize routes during all stages of delivery.

Built for your ecosystem

Last-mile routing and dispatching solutions must integrate tightly with your broader technology stack. Working seamlessly with your systems of record is a hallmark of the Wise Systems delivery automation platform. It supports every stage of the last-mile delivery process – planning, execution, coordination and communication – with apps for delivery planners, dispatchers, drivers, managers and recipients and shares order, load-building and other data with your ERP, OMS, WMS or other systems

  • Integrate with your ERP, TMS and other backend systems, as well as your ELDs. 
  • Use the entire system or customize a solution to fit your team’s needs. 
  • Use the Driver app from Wise Systems or integrate Wise Systems’ data with your existing applications.
Explore the Engine

With Wise Systems, we’re implementing technology and processes we could never imagined even a few years ago.”

Joaquin Schlottmann, VP Logistics
T2 North America, Anheuser-Busch

It’s been making our business better because we’re able to make better informed decisions based off the data we now have.”

Stephen Saldate Operations Analyst

Let’s talk.

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